Netfira Privacy Policy
This Privacy Policy applies to the activities of Netfira Pty Limited (ACN 109 826 388) and its related bodies corporate (Netfira) in relation to personal information.
In this Privacy Policy, "personal information" refers to information or an opinion, whether true or not and whether recorded in a material form or not, about a natural person whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
1. Your personal information is important to us
Netfira recognises the importance of your privacy and that you have a right to control how your personal information is collected and used.
Netfira collects and uses your personal information as set out in this Policy.
2. Collecting information about you
The only personal information we collect is what you tell us about yourself and information about how you use our website and Netfira software (Software), for example:
- Your name and address
- The number of copies of Netfira you have downloaded
- The number of order tickets you have purchased
- The content details and statistics for any transaction, such as the time of day an order is placed
If you contact us, we may keep a record of that contact. Any other collection of your personal information will occur only with your consent.
3. Using and disclosing your personal information
Netfira collects personal information in order to meet the needs of our business, including:
- to provide you with a better experience using our website and Software.
- to deliver to you with content and advertising that is more relevant to your interests.
- to understand who uses our Software and when, how and why our software is used, in order to make improvements and identify business opportunities.
- to prepare summaries and reports comprising de-identified information.
In providing our service we may use third party service providers who receive your information on the basis that it is to be used only to provide the services of Netfira. We may disclose any information about you without your consent if:
- required by law;
- necessary to implement our terms of service;
- in order to out-source a system or service, on the basis that the service provider must protect your personal information, may not disclose or use it for unrelated purposes.
- to protect the rights, property or personal safety of another person;
- to assist the police or other lawful authority in the investigation of actual or suspected criminal activity; or
- necessary in the course of selling the assets or operations of the business. In this case disclosure will take place for the purpose of the sale only, subject to confidentiality obligations and the terms of this policy.
Netfira may use your personal information to send you information and product updates about products or services which you have requested.
When you provide your personal information to us, Netfira will give you the choice as to whether or not you wish to receive further information about special offers and other sales information. If you indicate that you do not wish to receive these, we will not contact you further for these purposes.
4. Advertising by email
If you are receiving promotional information about Netfira and do not wish to receive this information any longer, you may remove your name from our list by emailing us at unsubscribe@netfira.com.au and asking to be removed from our mailing list.
5. Accessing information
If at any time you want to know what personal information we hold about you, you are welcome to access your record by emailing us at privacy@netfira.com.au. The information requested will be made available to you within 14 days.
6. Updating information
If at any time you wish to change personal information that is inaccurate or out of date, please contact us by emailing us at privacy@netfira.com.au and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.
7. Storage and security of your personal information
Netfira endeavours to keep your personal information secure, accurate and up to date. However, Netfira will not be held responsible for events arising from unauthorised access to your personal information.
Netfira may use overseas facilities to process or back up electronic information. As a result, we may transfer your personal information to overseas facilities for processing or storage.
8. Links to other websites
Netfira may provide links to other websites. Linked sites are not under the control of Netfira, and we are not responsible for the conduct of companies whose websites are linked to our website. Before disclosing your personal information on any other website, we advise you to examine that website's terms and conditions and/or privacy policies.
9. What to do if you have a question
If Netfira becomes aware of any ongoing concerns or problems with our website or privacy practices, we will take these concerns or problems seriously and work to address them. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us at privacy@netfira.com.au.
10. Future changes
Our policies may be updated from time to time. Netfira reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on i